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Cookie Policy 

Last updated: Apr 9, 2024 

Cookie Policy 

TENSOR's Cookie Policy is designed to explain the reasons and methods by which TENSOR uses "cookies" and similar technologies (hereinafter referred to as cookies) when you visit any website owned by TENSOR, and the ways in which you can customize your cookie settings. TENSOR LLC and its parent companies, subsidiaries, affiliates, branches, or representative offices will collectively be referred to as "TENSOR".

The purpose of collecting cookies is to better understand your needs and thereby provide the most relevant information, products, and services to enhance your experience.

1. What are cookies?

Cookies are small text files stored in the browser directory of your computer. They help website providers with tasks such as understanding how people use the website, remembering user login details, and storing website preferences. TENSOR uses cookies as well as similar technologies (e.g., URL trackers, local storage). You can find more information about cookies and similar technologies at www.aboutcookies.org.

2. Does TENSOR use cookies?

Yes. We use cookies in accordance with our Privacy Policy to:

  • ensure our Services function properly,
  • detect and prevent fraud and violations of our terms of service,
  • understand how visitors use and interact with our Website,
  • advertise our products and services where permitted, and
  • analyze and improve our Services and your Website experience.

3. Who places cookies when I use TENSOR's Website?

There are two main types of cookies that may be set:

  • First-party cookies: these cookies are set and accessed by TENSOR directly when you use our Services.
  • Third-party cookies: these cookies are not set by TENSOR but by other companies, such as Google or Facebook, for purposes like web analytics. See below for more details on how to manage these cookies.

4. How does TENSOR use cookies?

TENSOR categorizes cookies based on their function relative to our products and services, including:

  • Essential Cookies: Some cookies are essential for the operation of our Website and Services, enabling basic functions like page navigation and access to secure areas of the Website. We use these cookies in several ways, including:

    • Authentication. To remember your login status so you don't have to log in again as you navigate through our Website and dashboard.
    • Fraud Prevention and Detection. Cookies and similar technologies we implement through our Website help us understand the computers and web browsers used to access our Services. This information aids us in monitoring and detecting potentially harmful or illegal use of our Services. For example, to process payment transactions for our users, Tensor needs to collect information about transactions and customers. To help protect these transactions and minimize fraud, we gather additional information through the use of cookies and other technologies to identify fraudsters and prevent them from conducting fraudulent transactions. Users should check our user website for more information about TENSOR's use of cookies for fraud detection.
    • Security. To protect user data from unauthorized access.
    • Functionality. To keep our Website and Services functioning properly, such as displaying correct information for your selected location.
  • Optional Cookies: Optional cookies are used by TENSOR to remember your preferences and recognize you when you return to our Services.

  • Analytical Cookies: Analytical cookies help us understand how visitors interact with our Services. We use these cookies in various ways, including:

    • Website Features and Services. To remember how you prefer to use our Services so you do not have to reconfigure settings each time you log into your account.
    • To Analyze and Improve Our Services. To make our Website and Services work better for you. Cookies help us understand how people access our Website and user websites. They provide us insights into improvements or upgrades we need to make to our Website and Services.
    • Pixel Tags (also known as web beacons and clear GIFs). May be used in conjunction with some Services to, among other things, track the actions of Users (such as email recipients), measure the success of our marketing campaigns, and compile statistics about Service usage and response rates.
    • Third-Party Analytics. Through Google Analytics to collect and analyze information about the use of our Services and report on activities and trends. This service may also collect information regarding the use of other websites, apps, and online resources. You can learn about Google's practices on Google's website. See more details below on how to manage these cookies.
  • Advertising Cookies: We and our service providers may use cookies and similar technologies to target TENSOR advertisements to you through targeted advertising for TENSOR services on other websites you visit and to measure your interaction with those ads.

5.Managing Cookies

Most devices and websites are set to automatically accept cookies, but you can actively configure, adjust in the settings section of the website or on your device. If you use multiple devices to access TENSOR's website, you need to adjust the cookie settings on each device individually.

Please note that even if you choose to remove cookies or opt out of marketing activities, you may still receive marketing messages; however, these messages will not be tailored to your needs. Additionally, if you use a different website or device to access, you need to adjust your cookie settings according to your needs again.

6. Changes to this Cookie Policy

TENSOR reserves the right to make changes to this Cookie Policy at its sole discretion at any time. Any modifications and/or additions to this Cookie Policy will become effective and binding on you when you continue to access the website on or from the day TENSOR posts the notice, depending on the case.

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